Ruth Envision

Refund Policy – Ruth Envision

At Ruth Envision, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, unworn, in their original condition, and with all original packaging and tags attached.
• Certain items, including final sale items, gift cards, and personalized products, are not eligible for return unless they arrive damaged or defective.

Return Shipping

• Customers are responsible for return shipping costs for standard returns.
• If you receive an item that is damaged, defective, or incorrect, Ruth Envision will provide a prepaid return label or reimburse reasonable return shipping costs.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original method of payment. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We replace items only if they are defective, damaged, or you received the wrong item. Please contact us to arrange an exchange.

Contact Us

If you have any questions regarding your return, please contact us at:

Email: sales@ruthenvision.com

Shipping Policy

Shipping Policy – Ruth Envision

We proudly ship to customers throughout the United States and select international locations.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Time

Estimated delivery times:

• Standard Shipping: 5–7 business days
• Expedited Shipping: Available at checkout (where applicable)

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, or high shipping volumes.

Order Tracking

Once your order ships, you’ll receive a confirmation email containing your tracking information.

Incorrect Address

Customers are responsible for providing the correct shipping address. Ruth Envision is not responsible for delays or additional shipping costs caused by incorrect addresses entered at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist with filing a claim with the carrier.

Contact

Questions about shipping?

Email: sales@ruthenvision.com

Terms of Service

Terms of Service – Ruth Envision

By accessing or purchasing from Ruth Envision, you agree to these Terms of Service.

Products

We strive to accurately display our products, colors, and descriptions. However, actual colors may vary depending on your screen settings.

Pricing

Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders when necessary.

Orders

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or pricing errors.

Returns

Please review our Refund Policy for complete information regarding returns and refunds.

Intellectual Property

All content on this website—including logos, images, product descriptions, graphics, and text—is the property of Ruth Envision and may not be copied or used without written permission.

Limitation of Liability

Ruth Envision is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.

Changes

We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of any updates.

Contact

Email: sales@ruthenvision.com

Privacy Policy

Privacy Policy – Ruth Envision

Your privacy is important to us.

We collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information when you place an order.

We use this information to:

• Process and fulfill orders
• Provide customer support
• Send order updates
• Improve our website and services
• Prevent fraud
• Send marketing emails only if you have opted in

We do not sell your personal information.

We may share necessary information with trusted third-party providers, including payment processors, shipping carriers, and marketing platforms, solely to operate our business.

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact: sales@ruthenvision.com